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Knowledge base

As a ZDHC Level 2 reviewer, understanding the timelines and expectations is crucial for efficient and effective reviews. Here's what you need to know:

  1. Review Timeline:
    • The typical timeline for completing a review is 2-4 weeks.
    • However, this timeline is flexible and should be agreed upon directly with the supplier.
  2. Business Relationship:
    • Remember, you have a direct business relationship with the supplier.
    • ZDHC is not involved in setting or enforcing timelines between you and the supplier.
  3. Communication:
    • Clearly communicate your expected timeline to the supplier at the beginning of the process.
    • If you anticipate delays, inform the supplier promptly.
  4. Expectations:
    • Thoroughness:
      • Conduct a comprehensive review of all submitted materials.
      • Ensure all evaluation points are addressed adequately.
    • Objectivity:
      • Maintain impartiality throughout the review process.
      • Base your judgments solely on the evidence provided and ZDHC guidelines.
    • Professionalism:
      • Maintain clear, professional communication with the supplier.
      • Respond to queries and requests for clarification in a timely manner.
    • Confidentiality:
      • Treat all supplier information with strict confidentiality.
    • Accuracy:
      • Ensure all assessments and comments in your review are accurate and well-substantiated.
    • Timeliness:
      • Complete the review within the agreed-upon timeframe. If extensions are needed, communicate this clearly and promptly.
  5. Flexibility:
    • Be prepared to adjust your timeline if complex issues arise during the review.
    • However, always keep the supplier informed of any changes.
  6. Final Submission:
    1. Allow time within your timeline for a final review of your work before submission.
    2. Submit your completed review to ZDHC promptly once finished.

Remember, while ZDHC provides guidelines and support, the specific timeline and working relationship are between you and the supplier. Clear communication and meeting agreed-upon deadlines are key to a successful review process.

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