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  1. Stichting ZDHC Foundation Help Centre
  2. Signatory Engagement
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  4. ZDHC Signatory Approved Reviewer
  5. ZDHC Signatory Approved Supplier to Zero Reviewer
  6. Supplier to Zero Review
Knowledge base

As a ZDHC Level 2 reviewer, you play a crucial role in upholding the integrity and effectiveness of the ZDHC program. Your responsibilities and ethical considerations include:

  1. Objectivity:
    • Maintain impartiality in all reviews.
    • Base judgments solely on the evidence provided and ZDHC criteria.
    • Avoid letting personal biases influence your assessments.
  2. Confidentiality:
    • Treat all supplier information with strict confidentiality.
    • Do not share or discuss review details with unauthorised parties.
    • Safeguard all documents and data related to reviews.
  3. Thoroughness:
    • Conduct comprehensive reviews of all submitted materials.
    • Don't rush through assessments; give each point due consideration.
    • Follow up on unclear points or inconsistencies.
  4. Integrity:
    • Report any potential conflicts of interest immediately.
    • Refuse any gifts, favours, or compensation from suppliers.
    • Maintain professional boundaries with suppliers at all times.
  5. Accuracy:
    • Ensure all assessments and feedback are accurate and well-substantiated.
    • Double-check your work before submission.
    • Admit and correct any mistakes promptly.
  6. Timeliness:
    • Complete reviews within agreed-upon timeframes.
    • Communicate proactively if delays are anticipated.
  7. Continuous Learning:
    • Stay updated on ZDHC criteria and industry developments.
    • Participate in training and development opportunities.
  8. Clear Communication:
    • Provide clear, constructive feedback in your reviews.
    • Explain your reasoning for decisions, especially rejections.
  9. Respect:
    • Treat all suppliers with respect, regardless of their performance.
    • Maintain a professional tone in all communications.
  10. Compliance:
    • Adhere to all ZDHC guidelines and procedures.
    • Report any observed unethical behaviour or misconduct.
  11. Environmental Responsibility:
    • Recognise the broader environmental impact of your work.
    • Strive to promote sustainable practices through your reviews.
  12. Cultural Sensitivity:
    • Be aware of and respect cultural differences when reviewing global suppliers.
    • Avoid making assumptions based on cultural stereotypes.
  13. Accountability:
    • Take responsibility for your decisions and actions as a reviewer.
    • Be open to feedback on your performance.
  14. Professionalism:
    • Maintain a high standard of professionalism in all interactions.
    • Represent ZDHC positively through your conduct.
  15. Ethical Decision Making:
    • When faced with ethical dilemmas, prioritise the integrity of the ZDHC Roadmap to Zero Programme.
    • Seek guidance from ZDHC if unsure about ethical considerations.
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