As a ZDHC Level 2 reviewer, understanding the review process is crucial. Here's an overview of what to expect:

1. Initial contact:
   • You may be contacted in two ways:
     • Reviewers are connected directly through the Solution Provider Platform (SPP).
     • To manage supplier requests, follow the steps in the SPP dashboard.
2. Contract and payment:
   • Sign a contract with the supplier.
   • Ensure the supplier has paid you directly.
   • Only proceed to the next step once you're confident everything is settled between you and the supplier.
3. Obtain review package:
   • Contact vdhoek@zdhc.org or info@implementation-hub.org to receive the review package.
   • The package includes the supplier's answers, submitted files, and a conflict of interest form.
4. Conflict of Interest
   
   • Send your completed review and the signed conflict of interest form directly to info@implementation-hub.org and vdhoek@zdhc.org. 
5. Initial assessment:
   • Review the submitted materials to ensure completeness.
   • Identify any immediate areas requiring clarification.
6. Conduct the review:
   • Use the provided Excel template to conduct your review.
   • Follow the StZ Review Guidelines throughout the review process.

6. Supplier communication:
   • Reach out to the supplier directly for any necessary clarifications or additional information.
7. Complete the review:
   • Finalize your assessment in the Excel template.
   • Ensure all required fields are filled and your evaluation is comprehensive.
8. Submit results:
   • Send your completed review directly to vdhoek@zdhc.org or info@implementation-hub.org for review
9. Follow-up:
   • While we may not review every item, all submissions are eligible for review.
   • Be prepared to respond to any queries from ZDHC about your review.

Remember, the entire process typically takes 2-4 weeks. Maintain clear communication with both the supplier and ZDHC throughout the process to ensure smooth progression.