This article walks you through the checkout process for purchasing a subscription on the ZDHC Gateway.
01/ Introduction
The ZDHC Gateway offers subscriptions for different stakeholder groups (e.g., ClearStream Module for Suppliers or Chemical Module for Formulators). Each subscription has its own checkout flow, which you access directly from within the module.
02/ Steps
- Select the module to subscribe to on the ZDHC Gateway.
- Click the subscription or payment button (the label may differ by module).
- You will be redirected to the payment page. Review your pre-loaded personal and company details; confirm accuracy before continuing.
- Find your subscription's price and service period in the top-right corner of the page.
- If you have a voucher code, enter it in the voucher field and apply it. The price will update to reflect any discount.
- Check the applicable tax and final amount due. Read the VAT on ZDHC Gateway invoices article for details on tax calculation.
- Select your payment method:
- Card payment: Enter your credit or debit card number, expiration date, and CVC/CVV number.
- Bank transfer: No further information needed. After you confirm your order, we will send payment instructions.
- Click Subscribe and Pay to place your order.
03/ After payment
Once you click Subscribe and Pay, you are redirected to a payment summary page.
If you paid by card, we process your payment immediately. Your summary page shows a confirmed payment status, your service period, and a download link for your invoice.
If you selected bank transfer, no payment is processed at this stage. Your summary page shows the outstanding balance and current payment status. Your subscription will activate once ZDHC receives and processes your payment, which can take up to 10 working days. See the ZDHC Gateway payments: what to consider article for full details on bank transfer requirements.
04/ Tips & Notes
Tip: Your billing information comes from your organisation profile. If you see an error, update your profile before checkout to avoid delays.
Note: If you qualify for a VAT reverse charge or are outside the EU, save your VAT or Tax ID in your organisation profile before checkout. This lets us apply the correct tax to your invoice.