This article explains how to update your personal profile information and manage your email notification preferences on the ZDHC Gateway.
01/ Introduction
Every user can update their own profile information and control which email notifications they receive. These settings are personal — they apply to your user account only, not to your organisation.
02/ Editing your profile information
- Navigate to your account settings or profile page.
You can edit the following fields:
• First name
• Last name
• Email address
• Language
• Location
• Phone number
- Make your changes and click Save.
03/ Managing your communication settings
- Navigate to your Communication Settings or Notification Preferences page.
You will see the following notification categories:
Notification type Can it be turned off? Account updates (password resets, login alerts, critical account notifications) No — always enabled Organisation updates Yes Product updates Yes Marketing updates Yes Weekly notification digest Yes - Toggle each notification type on or off according to your preferences and save your changes.
04/ Tips & Notes
Note: Account update notifications cannot be disabled. These include password reset emails, login alerts, and other critical account communications. All other notification types can be turned off at any time.
Tip: The weekly notification digest is a summary of your unread notifications from the previous week. It is a useful way to stay informed without receiving individual notifications throughout the week.