Türkçe 简体中文
Türkçe 简体中文
  1. Stichting ZDHC Foundation Help Centre
  2. Gateway
  3. Formulator
  4. Getting started
Knowledge base
How do we approach the registration on the Gateway, if our organisation has subsidiaries? Do we register parent and subsidiary entities separately?

Currently, all entities need to register on the Gateway separately, including parent and subsidiary entities of one organisation in different locations.

If our parent/subsidiary organisation in another location sells the same products and has the same processes as us, do they need to upload these products separately?

Yes, each entity will have to upload and publish its products separately. Moreover, the product certificate must reflect the exact name of the organisation uploading that certificate.

Can I register on the ZDHC Gateway, if I am a trader or a distributor of chemical products?

No. Only the chemical Formulators can register on the ZDHC Gateway platform to publish their products. Formulators are facilities involved in manufacturing, diluting, mixing or relabelling of chemical products.

What is the validity period for Pro Plan subscription?

The subscription is valid for 1 year and requires an annual renewal.

What will be the commencing date for the subscription validity period?

The validity date is based on when your payment is received.

At the end of the 30-day free trial, what happens? Does the access lapse or do we have to do something to avoid payments being automatically taken? If we want to continue after 30 days, what would it cost?

Once you completed your registration, you will be given a 30-day Trial period in which you can upload all your chemical products on the Gateway, but they will remain unpublished. Once the Trial period is over, you will need to upgrade your subscription to continue using the system. You will also need to upgrade to publish your chemical products. Please note that only published chemical products will be searchable to your Brand and Supplier clients.

Still need Help?

Let us help you find what you're looking for or connect you to our support team.

Submit a request
Related articles
  • What is the meaning of the different user roles on the ZDHC Gateway? (Formulators)
  • What are the costs of joining the ZDHC Gateway? (Formulators)
  • Getting a ZDHC Gateway account (Formulator)
  • Formulator registration process
  • How to change the language on the ZDHC Gateway?
  • Formulator subscription renewal
  • Managing your Formulator profile
  • Managing your profile on the Gateway - Frequently asked questions
  • Adding a new user (Formulators)
Popular articles
  • Sign up for our newsletter.


  • Contact

  • ADDRESS

    Stichting ZDHC Foundation
    Oudezijds Voorburgwal 316-B
    1012 GM Amsterdam
    The Netherlands

  • EMAIL
    support@zdhc.org
  • Legal

  • Disclaimers
  • Resources

  • Submit a request
  • Glossary
  • Engagement
  • Platforms

  • Roadmap to Zero
  • Implementation HUB
  • ZDHC Gateway
  • ZDHC Academy

Privacy Notice
© Stichting ZDHC Foundation. 2023. All rights reserved

Search for articles...