This guide will show you how to renew your subscription.

ZDHC Gateway will send an email notification 30 days, 7 days, and a day before your subscription expires. During renewal, you can either renew based on existing subscription or upgrade your subscription.

01/ Start renewing before expiring

1. Click  on the top right page.
2. Click Subscription Settings.
   
3. Click UPGRADE SUBSCRIPTION.
4. Choose between Pro Subscription and Pro-Enterprise Subscription. 

 

a) Subscription Pro

The Pro Plan includes: 

• Full Company Profile
• MRSL Conformance Statistics
• Public Product Catalogue
• Third-Party Certifications & SDSs
• No additional cost for Level 2 and Level 3 Products
• Standard cost for Level 0 and Level 1 Products

You can also indicate the number of products to publish for non-Level 3 products (Add-ons). If you are not sure, you can always add more add-ons later. The cost is automatically computed based on the number of products and is prorated.

To avail the Pro Plan, follow the steps below.

1. Indicate the number of products.
2. Click the Total Price of the Products
   
   
3. Click YES to avail the upgrade.
   
   

   Note: You can check the ZDHC Pricing Model by clicking .

Payment methods

1. Fill in the required fields on the Billing Information section.
2. Click PAYMENT.

   Note: Select Payment Method section appears on the bottom of the page.

3. Choose your preferred subscription.
   

• For Credit Card transaction

1. Fill in the required fields.
   
2. Tick the green box to agree to the terms and conditions.
3. Click Confirm Purchase.

• For Invoice (Wire or Invoice), follow the steps below. 
  1. Check Invoice-Wire.
  2. Click CONFIRM PAYMENT.
     

  Note: A PDF invoice will be sent to your email.
  Note: Invoice – Wire Transfer requires a $25 Wire surcharge.

 

b) Subscription Pro-Enterprise 

Pro Enterprise Plan is recommended for formulators who are looking to promote large chemical product catalogue to suppliers and brands.

To avail the Pro Enterprise Plan, follow the steps below.

1. Contact gateway@zdhc.org or click Contact Us.
   

   A pop-up message displays.

2. Click YES.
   

Payment methods

If you are a member of ZDHC/UNPC/TEGEWA/ETAD member, make sure you choose Pro – Enterprise in order to receive your discount.

1. Fill in all the fields.
2. In the Note field, make sure you indicate which member you are associated with.
3. Click Submit.
   
   

   Enterprise sends a request. 
   

   Note: When approved, a link will be sent to your email to redirect you to the Enterprise Checkout Payment page.

c) Add-ons

Users with Pro and Pro-Enterprise Subscription may purchase Additional Public Products as ADD-ONS any time. Add-ons allow you to publish non-Level 3 products.

To purchase add-ons upon your existing subscription: 

1. Click  on the top right page.
2. Click Subscription Settings.
   
3. Click +ADD-ONS.
4. Click EXISTING SUBSCRIPTION.
   

   Note: The ADD-ONS section is added on the bottom section of the page.

5. Indicate the quantity of the additional non-Level 3 products you would like to purchase.
6. Click Add.
   
7. Click YES to checkout.
   

   You will be directed to the ADD-ONS CHECKOUT PAGE.

   

• Select the payment method.

         Note: Refer to Payment Methods. 

 

02/ Expired Subscription

If your subscription expires, you will be directed to the Subscription page when you login next time. Choose between Pro Subscription and Pro - Enterprise Subscription.

a) Subscription Pro

The Pro Plan includes: 

• Full Company Profile
• MRSL Conformance Statistics
• Public Product Catalogue
• Third-Party Certifications & SDSs
• No additional cost for Level 2 and Level 3 Products
• Standard cost for Level 0 and Level 1 Products

You can also indicate the number of products to publish for non-Level 3 products (Add-ons). If you are not sure, you can always add more add-ons later. The cost is automatically computed based on the number of products and is prorated.

To avail the Pro Plan, follow the steps below.

1. Indicate the number of products.
2. Click the Total Price of the Products
   
   
3. Click YES to avail the upgrade.
   
   

   Note: You can check the ZDHC Pricing Model by clicking .

Payment methods

1. Fill in the required fields on the Billing Information section.
2. Click PAYMENT.

   Note: Select Payment Method section appears on the bottom of the page.

3. Choose your preferred subscription.
   

• For Credit Card transaction
  1. Fill in the required fields.
     
  2. Tick the green box to agree to the terms and conditions.
  3. Click Confirm Purchase.

 

• For Invoice (Wire or Invoice), follow the steps below. 

1. Check Invoice-Wire.
2. Click CONFIRM PAYMENT.
   

Note: A PDF invoice will be sent to your email.
Note: Invoice – Wire Transfer requires a $25 Wire surcharge.

b) Subscription Pro-Enterprise 

If you are a member of ZDHC/UNPC/TEGEWA/ETAD member, make sure you choose Pro – Enterprise in order to receive your discount.

1. Fill in all the fields.
2. In the Note field, make sure you indicate which member you are associated with.
3. Click Submit.
   
   

   Enterprise sends a request. 
   

   Note: When approved, a link will be sent to your email to redirect you to the Enterprise Checkout Payment page.

c) Add-ons

Users with Pro and Pro-Enterprise Subscription may purchase Additional Public Products as ADD-ONS any time. Add-ons allow you to publish non-Level 3 products.

To purchase add-ons upon your existing subscription: 

1. Click  on the top right page.
2. Click Subscription Settings.
   
3. Click +ADD-ONS.
4. Click EXISTING SUBSCRIPTION.
   

   Note: The ADD-ONS section is added on the bottom section of the page.

5. Indicate the quantity of the additional non-Level 3 products you would like to purchase.
6. Click Add.
   
7. Click YES to checkout.
   

   You will be directed to the ADD-ONS CHECKOUT PAGE.

   

• Select the payment method.

         Note: Refer to Payment Methods.