This guide will show you how to renew your subscription and check the latest pricing.
ZDHC Gateway sends an email notification 30 days, 7 days, and a day before your subscription expires. During renewal, you can either renew based on an existing subscription or upgrade your subscription. You will automatically be subscribed for one year if you upgraded your subscription. However, if you’re subscribed to a Pro subscription and wanted to upgrade, the start date and expiry date of your existing subscription won’t change. Once expired, you will be registered to the upgraded subscription you’ve purchased.
If you are a member of ZDHC/TEGEWA/ETAD/ADIF, make sure to choose Pro – Enterprise in order to receive your discount.
If you have an expired subscription, you will be directed to the Subscription page when you log in.
Proceed to Step 7 to start the renewal process.
Follow the steps below to renew your subscription before expiration.
- Click
on the top right page. - Click Subscription Settings.
- Click RENEW SUBSCRIPTION.
- Select NEW SUBSCRIPTION or RENEW EXISTING.
- Click YES if you chose RENEW EXISTING.
- Proceed to 02/ PAYMENT METHODS.
- Choose between Pro Standard and Pro Enterprise for NEW SUBSCRIPTION.
The Pro-Standard includes:
- Full Company Profile
- MRSL Conformance Statistics
- Public Product Catalogue
- Third-Party Certifications & SDSs
- No additional cost for Level 2 and Level 3 Products
- Standard cost for Level 1 Products
You can also indicate the number of products to publish for non-Level 2 and non-Level 3 products (Add-ons). If you are not sure, you can always add more add-ons later. The cost is automatically computed based on the number of products and is prorated.
To avail Pro-Standard, follow the steps below.
- Indicate the number of products.
- Click
to download the ZDHC Gateway New Pricing Model.
Note: A pdf of the Pricing Model is downloaded.
- Hover to on the Add-ons section to understand why a token must be purchased.
- Indicate the number of Add-ons. (Optional)
- Click the product total amount.
- Click YES to avail of the upgrade.
You will be directed to the CHECKOUT page.
- Review the Subscription and Payment
Note: An upgrade duration is automatically accounted for a one-year subscription. If you want to upgrade within the year, the expiry date remains the same.
Note: The Payment Method section appears at the bottom of the page. - Choose your preferred subscription.
a) For Credit Card transactions, follow the steps below.
- Fill out the required fields. For more information on the accepted credit card security code formats, click on the question icon next to Security Code.
- Check the green box to agree to the terms and conditions.
- Click CONFIRM PURCHASE.
b) For Invoice(Wire or Invoice) transactions, follow the steps below.
- Check Invoice-Wire.
- Click CONFIRM PAYMENT.
If you are a member of ZDHC/UNPC/TEGEWA/ETAD member, make sure to choose Pro Enterprise in order to receive your discount.
- Click CONTACT US.
- Click YES.
- Fill out required fields.
- Click SUBMIT.
Note: Enterprise sends a request.
Note: When approved, a link will be sent to your email to redirect you to the CHECKOUT page.
Users with Pro and Enterprise Subscription may purchase Additional Public Products as ADD-ONS any time. Add-ons allow you to publish non-Level 2 and non-Level 3 products.
To purchase add-ons upon your existing subscription:
- Click on the top right page.
- Click Subscription Settings.
- Click +ADD-ONS.
- Click EXISTING SUBSCRIPTION.
Note: The ADD-ONS section is added to the bottom section of the page. - Indicate the quantity of non-level 2 and non-Level 3 products you would like to purchase.
- Click ADD.
- Click YES to checkout.
You will be directed to the ADD-ONS CHECKOUT PAGE. - Select the payment method.
- Click CONFIRM PAYMENT.
- Refer to 02/ PAYMENT METHODS if Billing Details are unavailable.