This guide will show you how to renew your subscription and check latest pricing.

ZDHC Gateway sends an email notification 30 days, 7 days, and a day before your subscription expires. During renewal, you can either renew based on existing subscription or upgrade your subscription. You will automatically be subscribed for one-year if you upgraded your subscription. However, if you’re subscribed to a Pro subscription and wanted to upgrade, the start date of and expiry date of your existing subscription won’t change.  Once expired, you will be registered to the upgraded subscription you’ve purchased.

If you are a member of ZDHC/UNPC/TEGEWA/ETAD member, make sure to choose Pro – Enterprise in order to receive your discount.

If you have an expired subscription, you will be directed to the Subscription page when you login.

Proceed to Step 4 to start the renewal process.

Follow the steps below to renew your subscription before expiration.

1. Click  on the top right page.
2. Click Subscription Settings.
   
3. Click UPGRADE SUBSCRIPTION.
   
4. Choose between Pro Subscription and Pro Enterprise Subscription.
   
   

01 / SUBSCRIPTION PRO

The Pro subscription includes:  

• Full Company Profile
• MRSL Conformance Statistics
• Public Product Catalogue
• Third-Party Certifications & SDSs
• No additional cost for Level 2 and Level 3 Products
• Standard cost for Level 0 and Level 1 Products

You can also indicate the number of products to publish for non-Level 2 and non-Level 3 products (Add-ons). If you are not sure, you can always add more add-ons later. The cost is automatically computed based on the number of products and is prorated.

To avail Pro, follow the steps below.

1. Indicate the number of products.
2. Click  to download the ZDHC Gateway New Pricing Model.
   Note: A pdf of the Pricing Model is downloaded.
           
             
3. Hover to  on the Add-ons section to understand why a token must be purchased. 
   
4. Indicate the number of Add-ons. (Optional)
5. Click the product total amount.
   
   
6. Click YES to avail the upgrade.
   
   You will be directed to the UPGRADE SUBSCRIPTION PAYMENT page.

02/ PAYMENT METHODS

1. Review the Subscription and Payment
   Note: An upgrade duration is automatically accounted for one-year subscription. If you want to upgrade within the year, the expiry date remains the same.
   
2. Fill out the required fields on the Billing Information. 
   
3. Review Billing Information.
4. Click Payment.
   Note: Select Payment Method section appears on the bottom of the page.
5. Choose your preferred subscription.
   

a) For Credit Card transaction, follow the steps below.

1. Fill out the required fields.
2. Check the green box to agree to the terms and conditions.
3. Click CONFIRM PURCHASE.
   
   

b) For Invoice(Wire or Invoice), follow the steps below.

1. Check Invoice-Wire.
2. Click CONFIRM PAYMENT.
   

03/ PRO-ENTERPRISE SUBSCRIPTION

If you are a member of ZDHC/UNPC/TEGEWA/ETAD member, make sure to choose Pro – Enterprise in order to receive your discount.

1. Fill out the required fields.
   Note: Required fields are marked with an asterisk (*).
2. Indicate which member you are associated with in the Note field.
3. Click Submit.
   

Note: Enterprise sends a request.

Note: When approved, a link will be sent to your email to redirect you to the Enterprise Checkout Payment page.

04/ ADD ONS 

Users with Pro and Enterprise Subscription may purchase Additional Public Products as ADD-ONS any time. Add-ons allows you to publish non-Level 2 and non-Level 3 products.

To purchase add-ons upon your existing subscription:

1. Click  on the top right page.
2. Click Subscription Settings.
   
3. Click +ADD-ONS.
   
4. Click EXISTING SUBSCRIPTION.
   
   Note: The ADD-ONS section is added on the bottom section of the page.
5. Indicate the quantity of non-Level 2 and non-Level 3 products you would like to purchase.
6. Click ADD.
   
   
7. Click YES to checkout.
   
   You will be directed to the ADD-ONS CHECKOUT PAGE.
8. Select the payment method.
   
9. Refer to 02/ PAYMENT METHODS.