This article explains how to accept or decline a connection request from another organisation on the ZDHC Gateway.

01/ Introduction

When another organisation sends you a connection request, you will receive a notification. The request will appear on your Connections page. You can accept or decline it from there.

• If you accept and later change your mind, you can disconnect from the organisation at any time.
• If you decline, the request is permanently rejected and cannot be reversed. The requesting organisation would need to send a new request if they wish to try again.

02/ Prerequisites

• You must be an admin user of your organisation.

03/ Steps

1. Navigate to your Organisation Profile and open the Connections page.
2. Scroll to the Incoming Connection Requests section. This lists all organisations that have requested to connect with you.
3. Review the request. You can see the organisation's name, Organisation ID, type, and the date the request was sent.
4. Click Accept to connect, or Decline to reject the request.

03/ Tips & Notes

 Tip: Check the Organisation ID against any communications you have had with the requesting organisation to confirm their identity before accepting.

Notes: 

• Declining a request is permanent and cannot be undone. If you decline by mistake, the requesting organisation will need to resend the connection request.
• If you accept a connection by mistake, you can disconnect from the organisation at any time from the active connections table.