This article explains how to view and manage your organisation's connections on the ZDHC Gateway.
01/ Introduction
Connections allow organisations to share performance data with each other on the ZDHC Gateway. Admin users can manage all active connections and incoming requests from the Connections page on their organisation profile.
02/ Prerequisites
- You must be an admin user of the organisation to manage connections and access the Connections page.
03/ The Connections page
Navigate to your Organisation Profile and open the Connections tab. Here you see your connections table and any incoming connection requests.
If your organisation has no connections or requests yet, both sections will show an empty state.
04/ Filtering your connections
Five filters are available at the top of the connections table:
- Status: Filter by Active, Pending, Rejected, or Disconnected.
- Connection type: Filter by Sent (your organisation initiated the connection) or Received (the other organisation initiated it).
- Organisation type: Filter by Supplier, Brand, Vendor, or ZDHC Approved Laboratory.
- Country: Search for and filter by the country of the connected organisation.
- Labels: Filter by one or more custom labels you have assigned to your connections. See How do I add and manage labels on my connections? for more on labels.
Tip: Filters work together. For example, you can combine Organisation Type and Country to find all Suppliers in a specific country.
05/ Connections table explained
| Column | Description |
| Organisation Name | The name of the connected organisation |
| Organisation ID | The unique ZDHC Gateway ID of the connected organisation |
| Status | Current status of the connection |
| Initiated by | Whether the connection was sent or received |
| Request date | When the connection request was made |
| Labels | Any custom labels you have assigned to this connection, shown as coloured badges |
| Data sharing | Badges indicating which data types are currently being shared on this connection (see below) |
Data sharing badges
The Data sharing column shows coloured badges for any sharing that is currently active on a connection.
The Data sharing column shows coloured badges for any sharing that is currently active on a connection.
| Badge | Colour | Meaning |
| CI | Blue | Chemical Inventory data is being shared (Supplier-controlled) |
| WW | Teal | Wastewater data (including RCA/CAP) is being shared (Supplier-controlled) |
| DL | Amber | This connection is publicly shared on Detox.Live (Brand-controlled) |
Badges only appear when sharing is active. A connection with no badges has no active data sharing.
[screenshot badges]
06/ Viewing and managing an individual connection
Click any row in the connections table to open the connection details drawer. The drawer shows full details for that connection and lets you perform individual actions, such as adding labels, adjusting data-sharing settings, and cancelling the connection.
See the article How do I view the details of a connection? for a full guide to the drawer.