简体中文
简体中文
  1. Stichting ZDHC Foundation Help Centre
  2. Gateway
  3. Supplier
  4. Getting started
Knowledge base

Detox.live is a wastewater map that presents wastewater conformance data and brand-supplier connection. This guide will show you how to request a connection for your supplier or customer, review a connection invitation, accept a connection, and upload your logo as a brand.

Note brands and suppliers share the same connection function. The screen in your account may be slightly different from the screenshots in this guide.

Let’s get started!

01/ Issuing a connection invitation

  1. Click SEARCH on the left navigation.

    Find the organisation you would like to connect. You may want to use BROWSE BY ORGANIZATION TYPE: Screenshot_2020-06-15_at_09.08.00.png

    or use the search bar Screenshot_2020-06-15_at_09.12.36.png to narrow your search.Screenshot_2020-06-15_at_09.12.44.png
  2. In the overview, check the symbolsScreenshot_2022-01-14_at_10.41.40.png next to the Brand name to understand your connection status concerning them. A black chain means that you are not connected, a yellow chain means that the connection request still has to be accepted by the other party (Brand) and a green chain means that your organisation is already connected to the Brand. To make a new connection request simply click on the chain Screenshot_2020-06-15_at_09.13.55.png symbol. Note: The bookmark symbol Screenshot_2022-01-14_at_10.50.38.pngis black when you have not bookmarked a Brand and blue if you have bookmarked them already.Screenshot_2022-01-14_at_10.44.37.png
  3. Click YES.
    Screenshot_2022-01-14_at_10.40.24.png

 

02/ Checking connection status

  1. Click CONNECTIONS on the left vertical tab.
  2. Click My Connections.
  3. You will find the status of the connection under STATUS column.Screenshot_2020-06-15_at_09.25.50.png
  4. Under Action column, there are two options:

     Screenshot_2020-06-15_at_09.28.21.png Resending a connection request

     Screenshot_2020-06-15_at_09.28.26.png Removing the connection

 

03/ Reviewing and accepting/declining a connection Invitation

  1. Click CONNECTIONS on the left navigation.
  2. Click Connection Requests tab on the top.
  3. Hover to ACTION.
  4. Click ACCEPT or DECLINE to accept or decline a connection invitation.
    Screenshot_2020-06-15_at_10.02.01.png

 

04/ Removing a connection

  1. Click CONNECTIONS on the left navigation.
  2. Click My Connections.
  3. Hover to ACTION.
  4. Click Screenshot_2020-06-15_at_09.28.26.png to remove a connection.Screenshot_2020-06-15_at_09.36.16.png
  5. Click YES.
    Screenshot_2022-01-14_at_10.54.15.png
Still need Help?

Let us help you find what you're looking for or connect you to our support team.

Submit a request
Related articles
  • Why should you complete your Supplier (Organisation) Profile?
  • What is the meaning of the different user roles on the ZDHC Gateway? (Suppliers)
  • What are the costs of joining the ZDHC Gateway? (Suppliers)
  • Getting a ZDHC Gateway account (Supplier)
  • Supplier registration process
  • How to change the language on the ZDHC Gateway? (Suppliers)
  • Setting up your Supplier (Organisation) Profile
  • Using an OAR ID in registration
  • Mapping and creating an OAR ID
  • Uploading an OAR ID
Popular articles
  • Sign up for our newsletter.


  • Contact

  • ADDRESS

    Stichting ZDHC Foundation
    Oudezijds Voorburgwal 316-B
    1012 GM Amsterdam
    The Netherlands

  • EMAIL
    support@zdhc.org
  • Legal

  • Disclaimers
  • Resources

  • Submit a request
  • Glossary
  • Engagement
  • Platforms

  • Roadmap to Zero
  • Implementation HUB
  • ZDHC Gateway
  • ZDHC Academy

Privacy Notice
© Stichting ZDHC Foundation. 2022. All rights reserved

Search for articles...