Português do Brasil Türkçe 简体中文
Português do Brasil Türkçe 简体中文
  1. Stichting ZDHC Foundation Help Centre
  2. Gateway
  3. Supplier
  4. Getting started
Knowledge base

This guide will show you how you can register on the ZDHC Gateway as a Supplier. The steps include creating your user credentials, submitting your organisation information and relevant contacts, and completing your organisation profile.

01/ Getting Started

Once you have clicked on the invitation link from the ZDHC Gateway, you are being sent to the Gateway registration front page that asks you to confirm whether you are a Supplier or Formulator.

  1. Make sure that the Supplier box is ticked.
  2. Click on Get Started.Screenshot_2021-11-19_at_19.04.07.png
  3. Read the instructions and click Next.Screenshot_2021-11-19_at_19.04.17.png

02/ User Details

The next step revolves around your user information and login credentials.

  1. Fill out the required fields on the User page.
    Note: Required fields are marked with an asterisk (*).
  2. Download and read the User Terms and Conditions and check the box to continue. 
  3. Click Create Login & Continue at the bottom-right of the page.Screenshot_2021-11-23_at_14.53.32.png

A confirmation pop-up message appears. Click YES to confirm.unnamed__4_.png

03/ Organisation Details

This step requires you to fill out your organisation details, such as address and billing information.

  1. Fill out the required fields concerning your organisation details. Note: You can use your OS ID to automate filling out company details.Organisation.png
  2. Fill out your organisation’s OS ID information.

    This will automatically populate some details. If you don’t have an OS ID yet, you can create one directly on this screen or skip this step completely.OS_HUB_Onboarding.png

  3. Add the Organisation Address.

  4. Click Save & Continue.Screenshot_2021-11-23_at_12.24.27.png

04/ Supplier Profile

This section of the registration process is important for the usage of various ZDHC solutions (further explanation can be found here). Please make sure that you fill in all required information as accurately as possible.

  1. Select all Sector/s that apply to your facility.

  2. Click SAVE SECTOR.Screenshot_2021-11-23_at_12.24.44.png

  3. Select all Materials that apply. 

  4. Click SAVE MATERIALS.Screenshot_2021-11-23_at_12.25.18.png

  5. Select all Processes that apply. 

  6. Click SAVE PROCESS.Screenshot_2021-11-23_at_12.25.41.png

  7. Click Continue.Screenshot_2021-11-18_at_17.49.25.png

05/ Contacts

When organisations view your organisation profile, relevant contacts from your organisation will be displayed.

  1. Fill out the required fields on the Contacts page.
  2. You can either Save & Continue or Save and Add Another Contact. When you clicked Save and Add Another Contact, your first contact will be shown on the top.Screenshot_2021-11-23_at_12.42.00.png

06/ Complete

You have completed the registration process. Your organisation is now under “Pending Review”. The ZDHC Customer Support team reviews and approves your registration, if all information provided is sufficient.

Screenshot_2021-11-23_at_12.42.56.png

An e-mail notification will be sent to your registered e-mail address, once the ZDHC Customer Support Team has approved your registration. After receipt of this notification, you can now log in and use the system.

Still need Help?

Let us help you find what you're looking for or connect you to our support team.

Submit a request
Related articles
  • Why should you complete your Supplier (Organisation) Profile?
  • ZDHC Gateway transaction payments - what to consider (Suppliers)
  • Share Corrective Action Plan (CAP) and Chemical Inventory (CI) with Brands
  • What is the meaning of the different user roles on the ZDHC Gateway? (Suppliers)
  • What are the costs of joining the ZDHC Gateway? (Suppliers)
  • Getting a ZDHC Gateway account (Supplier)
  • How to change the language on the ZDHC Gateway? (Suppliers)
  • Setting up your Supplier (Organisation) Profile
  • Mapping an OS ID (Open Supply Hub ID)
Popular articles
  • Sign up for our newsletter.


  • Contact

  • ADDRESS

    Stichting ZDHC Foundation
    Oudezijds Voorburgwal 316-B
    1012 GM Amsterdam
    The Netherlands

  • EMAIL
    support@zdhc.org
  • Legal

  • Disclaimers
  • Resources

  • Submit a request
  • Glossary
  • Engagement
  • Platforms

  • Roadmap to Zero
  • Implementation HUB
  • ZDHC Gateway
  • ZDHC Academy

Privacy Notice
© Stichting ZDHC Foundation. 2023. All rights reserved

Search for articles...