Find Your Expert is the platform that connects your organisation with ZDHC Approved Solution Providers dedicated to sustainable chemical management throughout the entire production process, enabling you to reach out to and work with top-performing experts in their fields.
The ZDHC Find Your Expert platform connects you with professionals. It empowers companies to align with the latest industry standards, surpass market expectations and requirements for sustainable chemical management and gain a competitive advantage. ZDHC Approved Solution Providers offer guidance on industry best practices and assist in meeting and exceeding customer demands for performance in sustainability and impact.
If you have a ZDHC Account in the Gateway, you can use the same credentials to log into Find Your Expert.
If you don't have an account in the Gateway yet, please see more information here: Getting a ZDHC Gateway account (supplier)
This is not possible, as the Find Your Expert platform’s contact functionality kicks off a secure process that ensures the Approved Solution Providers can transfer data to their client’s account on the ZDHC Gateway. Once you have a Gateway account, this will also work for you.
If you forgot your password or want to reset it click on "Forgot password?” on the login page of the Find Your Expert platform, which will lead you to the ZDHC Gateway password retrieval page.
If you are logged in the Gateway and want to change your password you can do that under "user settings" in your profile in the upper right corner when you click on the user icon. Under CHANGE PASSWORD you can change your password.
Select the service and the region in which you need the service to be provided, and click on “Search”.
You can then put the chosen ZDHC Approved Solution Providers on your watchlist, in order to contact this selection on your request.
When you change Region or Service, please note the watchlist will be reset.
Once you find one or more ZDHC Approved Solution Providers with the right expertise:
-
- add them to the watchlist
-
click the “Contact” button
-
fill out your request, which will be forwarded to all the selected organisations
The ZDHC Approved Solution Providers selected in your watchlist will review your request and
-
They reach out to you through the email provided in your request
-
You can review the responses and offers made
-
You need to choose the desired ZDHC Approved Solution Provider on Find Your Expert Platform (please note: contracting and financial agreements still need to be made and signed outside the platform)
Once the service is performed, don’t forget to confirm the completion of the project on Find Your Expert.
Please note that this is only possible for suppliers with login credentials.
You can cancel a request as long as it has not been accepted yet by the ZDHC Approved Solution Provider you selected.
Please note that this is only possible for suppliers with login credentials.
Yes, you can add those organisations you want to get in touch with to your “Watchlist” and send one request to all of them at once.
Please note that this is only possible for suppliers with login credentials.
Please make sure your internet browser is updated, if it does not help, please contact the ZDHC Customer Support Team by filling in the submission form on this Knowledge Base.
Once you choose the preferred ZDHC Approved Solution Provider, assign the project to them. The chosen organisation will be able to claim the project ownership and complete the service according to the agreed terms.
In order to be listed on the Find Your Expert platform, a solution provider goes through a thorough review process with the ZDHC Quality Assurance team. Only those solution providers who successfully complete the application review are displayed on the platform.
When using Find Your Expert, you can rely on our platform to connect you with vetted professionals - experts approved by ZDHC and proven track records in the industry.
Find Your Experts allows you to initiate an integrated secure data exchange protocol, which ensures your results will be added to your ZDHC Gateway account. This centralised approach offers streamlined access, sharing results with customers and quality assurance by ZDHC - which contacting solution providers directly may not guarantee.
All financial discussions including service package and pricing, relevant negotiations, and invoicing should be done between the suppliers and the ZDHC Approved Solution Providers. ZDHC does not get involved in financial matters.
No. You should discuss the payment details with the ZDHC Approved Solution Provider who provides you with the requested services. ZDHC does not get involved in financial matters.
ZDHC is not involved in any disputes between suppliers and ZDHC Approved Solution Providers. This should be discussed and solved between the interested parties.
Please check our Knowledge Base section, if you cannot find what you need you can contact our Support Team directly from there.
Spamming solution providers, writing inappropriate content or any other illegal/unethical behaviour towards any platform participant.