This article explains how product search visibility works for ZDHC Approved MRSL Certifiers — what you can find via search, and how the Approvals overview gives you access to products beyond what is visible in search.
01/ Introduction
As a ZDHC Approved MRSL Certifier, you have two ways to access chemical products on the Gateway:
- Via search — where you can find published products from any chemical formulator, subject to visibility rules.
- Via the Approvals overview — where you can access all products assigned to your organisation, regardless of their published status.
These two access paths are separate and serve different purposes.
02/ What you can find in search
ZDHC Approved MRSL Certifiers can search for chemical products via the ZDHC Gateway. However, the search returns only products with a Published status.
This means:
- Products in Draft, Under Review, Accepted (but not yet published), or Declined status are not visible in search — even if they are assigned to your organisation.
- You can search and find any published product from any formulator.
03/ What you can see in the Approvals overview
The Approvals overview provides access to products assigned to your organisation, including those not yet published. Products appear in your Approvals overview as soon as a formulator assigns your organisation to them, regardless of their status.
This means a product assigned to you may be:
- Under Review — visible in your Approvals, not in search
- Declined — visible in your Approvals, not in search
- Accepted but not published — visible in your Approvals, not in search
- Published — visible in your Approvals AND in search
The Approvals overview is, therefore, your primary workspace for products you are actively reviewing or have certified. Search is useful for finding published products for which you may not have an active assignment.
04/ Tips & Notes
Tip: If a chemical formulator tells you they have assigned a product to you, but you cannot find it in search, check your Approvals overview. The product is likely under review or accepted but not yet published — it will only appear in search after the formulator publishes it.