After finding one or a number of Approved Solution Providers with the right expertise and available in your location, you can send them a secure request to get in touch with them.

Whilst the discussion of terms of the service will take place off-platform, Find Your Expert ensures you can get in touch with multiple organisations at the same time very conveniently.

Step 1: Go to Find Your Expert

Step 2: Log in with your ZDHC Gateway credentials

Step 3: Choose a service and a location

Step 4: Select one or multiple Solution Providers by clicking on the tickmark (the selected will turn yellow)

Step 5: Once you have finished selecting, click on “Your Watchlist”

Step 6: Click on the “X” to remove an organisation from it, or keep on selecting to add more

Step 7: Reach out to the Solution Providers on your watchlist and send your request to the selected organisations by clicking “Contact”

Step 8: Fill in the form with details about your request, a time reference for the project, your preferred contact email and click on “Check your watchlist”

Step 9: Click on “Confirm and send the request” (All the selected Solution Providers will be notified and will be able to contact you with their offer or refuse the project)

Step 10: Agree on the service detail and contract off-platform

Step 11: Go to “Sent requests”

Step 12: Select the project request and click on “Choose this expert”, EVEN IF THE SELECTED SOLUTION PROVIDER IS ONLY ONE

Step 13: If confirmed by the solution provider, the request can be completed, and the service performed as per the guidelines & regulations