Understanding the payment process for your ZDHC Supplier to Zero Level 2 Certification review is crucial. Here's what you need to know:

1. Direct payment to the reviewer: You'll pay the review fee directly to the organisation or individual conducting your review. ZDHC is not involved in this transaction.
2. Reviewer sets the fee: Each reviewer determines their own fee for the service. This means prices can vary between different reviewers.
3. Discuss payment terms: When you contact a reviewer, ask about their fee structure and payment terms. Some may require payment upfront, whilst others might have different arrangements.
4. Payment methods: Reviewers may accept different payment methods. Be sure to clarify which options are available (e.g., bank transfer, credit card, etc.).
5. Get an invoice: Always request an invoice for your records. This is important for your accounting and as proof of payment if any questions arise later.
6. ZDHC platform fee: You'll need to pay the ZDHC Supplier Platform fee in addition to the reviewer's fee.
7. No refunds from ZDHC: Since ZDHC is not involved in the review payment, they cannot offer refunds. The individual reviewer would set any refund policies.

If you have any questions about payments, it's best to discuss them directly with your chosen reviewer. They can provide the most accurate and up-to-date information about their fees and payment processes.