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  1. Stichting ZDHC Foundation Help Centre
  2. Voucher Platform
  3. Managing Product Vouchers
Knowledge base

Understanding the expiration dynamics of product vouchers within the Voucher Platform is crucial for effective voucher management. Here's a detailed explanation based on the provided information:

Expiration Policy for Product Vouchers

  • Purchased Product Vouchers: When an organisation directly purchases product vouchers, these vouchers do not have an expiration date. This policy ensures that organisations can utilise these vouchers without the pressure of a looming deadline, offering flexibility in planning and resource allocation.

  • Exchanged Product Vouchers: In cases where an organisation exchanges implementation vouchers for product vouchers, the expiration date of the product vouchers aligns with that of the original implementation vouchers. This means that the temporal validity of the implementation vouchers directly influences the usability duration of the product vouchers obtained through exchange.

Example Scenarios

  1. Direct Purchase: An organisation that acquires product vouchers through direct purchase enjoys the benefit of indefinite validity. This approach maximises the utility of the vouchers, as there is no expiration constraint limiting when the vouchers must be used.

  2. Exchange Mechanism: Conversely, if an organisation decides to convert implementation vouchers (with an expiration date of 31 December 2024) into product vouchers, the newly created product vouchers inherit the same expiration date. This scenario illustrates the direct transfer of expiration parameters from implementation to product vouchers during the exchange process, ensuring that the original conditions of use remain intact.

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