Issuing vouchers on the Voucher Platform is a straightforward process designed to enable organisations to distribute product vouchers efficiently and effectively. Here's a step-by-step guide to help you through the process of issuing vouchers to recipients:

Step-by-Step Guide to Issuing Vouchers

Initiating the Process

Navigate to the 'Issue Voucher' option within the Voucher Platform to begin distributing your vouchers.

Step 1: Select Vouchers and Set the Cancellation Date

• Voucher Selection: Choose the specific product vouchers you wish to issue. This step allows you to select the type of voucher and the quantity you intend to distribute.

• Cancellation Date (Optional): For added control, you can set a cancellation date for the vouchers. If the voucher remains unused by this date, it is automatically retracted and becomes available for reissue. This feature ensures that vouchers are utilised efficiently and within the intended timeframe.

Step 2: Select Recipient

• Adding Recipients: Click 'Add recipient' to include more recipients in your issuance list. Repeat this step for each recipient to whom you want to issue vouchers. For instance, if you aim to issue 20 vouchers, you should add 20 recipients.

• Recipient Details: For each recipient, you have the option to input:

  • Organisation Name

  • Contact Name

  • Contact Email

  • Note: This note is for internal tracking and will not be shared with the recipient. It's a helpful tool for keeping records of which organisation receives each voucher.

Adding recipient information is optional but recommended for organisational purposes. However, please be aware that this information cannot be edited later once entered.

• Finalise Issuance: After adding all necessary recipient details, click 'Issue Vouchers'. At this stage, the voucher codes are generated for each selected product.

Step 3: Viewing Issued Voucher Codes

• Voucher Codes Overview: Following the issuance, you can view all the generated voucher codes corresponding to the products selected in Step 1. If no contact details were entered in the previous step, the overview will not display any contact details.

• Issued Vouchers Overview: To see a comprehensive list of all vouchers you've issued, click on 'Issued Vouchers'. This section provides a detailed overview, allowing you to monitor the distribution and status of issued vouchers.