Once your organisation is registered and verified on the Solution Provider Platform, you can fill in the application with the relevant documents and information. 

The application can be found in the left menu under “Your Application”, as in the following screenshot:

The sections to be filled in are included in the “Organisational Profile”, as in the following screenshot:

and also in the application, there are all the questions to be answered:

You need to answer all the questions in chapters 1, 2 and 6.

Chapters 3, 4 and 5 need to be filled in only depending on the MRSL level(s) required to be approved.

Once you have finished filling in the application, you need to proceed with the payment which can be done via credit card or via bank transfer. 

Tricks

• If more than one document needs to be uploaded in each question, then one .zip folder needs to be uploaded. It is not possible to upload more than one.
• A general comment from the MRSL Certifiers is not possible, so a mail needs to be sent to review@zdhc.org

January 2024:

We are all very saddened by the situation in Israel, the ZDHC Team therefore took the following decision to deal with the situation: if you are an MRSL Certifier conducting the activity of certification for Level 2 or Level 3 related to the MRSL V3.1, you are allowed to perform the virtual audit in Israel. Once the situation will be solved, the audit activity should be reestablished onsite. A thorough audit must be carried out as a basic guideline, encompassing, during the virtual tour of the facility, the evaluation of every item on the checklist approved by ZDHC. In cases where this is unfeasible, you are required to present your methodology to ZDHC for approval. For further details, please contact support@zdhc.org via email.