Once your organisation is registered and verified on the Solution Provider Platform, you can fill in the application with the relevant documents and information. 

The application can be found in the left menu under “Your Application”, as in the following screenshot:

The sections to be filled in are included in the “Organisational Profile”, as in the following screenshot:

and also in the application, there are all the questions to be answered:

You need to answer all the questions in chapters 1, 2 and 6.

Chapters 3, 4 and 5 need to be filled in only depending on the MRSL level(s) required to be approved.

Once you have finished filling in the application, you need to proceed with the payment which can be done via credit card or via bank transfer. 

Tricks

• If more than one document needs to be uploaded in each question, then one .zip folder needs to be uploaded. It is not possible to upload more than one.
• A general comment from the MRSL Certifiers is not possible, so a mail needs to be sent to review@zdhc.org

January 2024:

We are all very saddened by the situation in Israel, the ZDHC Team therefore took the following decision to deal with the situation: if you are an MRSL Certifier conducting the activity of certification for Level 2 or Level 3 related to the MRSL V3.1, you are allowed to perform the virtual audit in Israel. Once the situation will be solved, the audit activity should be reestablished onsite. A thorough audit must be carried out as a basic guideline, encompassing, during the virtual tour of the facility, the evaluation of every item on the checklist approved by ZDHC. In cases where this is unfeasible, you are required to present your methodology to ZDHC for approval. For further details, please contact support@zdhc.org via email.

Re-labelled chemical products are chemical formulations that are originally manufactured by one company and subsequently purchased by another company for the purpose of marketing and selling them under a different brand name or label.

The ZDHC Conformance Guidance v2.1 does not explicitly address this specific case, leaving the final decision on the approach to be adopted to the technical judgement of the certifier. While the responsibility and independence of the certifier remain unchanged, ZDHC has identified a set of best practices that have been shared with Level 2 and Level 3 ZDHC Approved MRSL Certifiers, with the recommendation to follow them to ensure consistency, traceability, and integrity of the certification framework. These best practices include, but are not limited to the evaluation of SDS and the test report referring to the original formulation, demonstration of procurements to be controlled via purchase orders and the existence of a specific authorisation from the Chemical Company manufacturing the formulation to utilise the existing Chem Check.