Within the Gateway, Brands and Suppliers can connect themselves with each other, to give Brands access to detailed performance data of their Suppliers. This guide will show you how to request a connection for your supplier or customer, review a connection invitation, accept a connection, and upload your logo as a brand.

Note that only account admins have the ability to request, accept and publish connections.

Let’s get started!

01/ Issuing a connection invitation

1. Click SEARCH on the left navigation.

   Find the organisation your would like to connection with. You may want to use BROWSE BY ORGANIZATION TYPE:

   or use the search bar  to narrow your search.
2. In the overview, check the symbols next to the Brand name to understand your connection status concerning them. A black chain means that you are not connected, a yellow chain means that the connection request still has to be accepted by the other party (Brand) and a green chain means that your organisation is already connected to the Brand. To make a new connection request simply click on the chain  symbol. Note: The bookmark symbol is black when you have not bookmarked a Brand and blue if you have bookmarked them already.
3. Click YES.
   

02/ Checking connection status

1. Click CONNECTIONS on the left vertical tab.
2. Click My Connections.
3. You will find the status of the connection under STATUS
4. Under Action column, there are two options:

    -  Resending a connection request

    -  Removing the connection

03/ Reviewing and accepting/declining a connection Invitation

1. Click CONNECTIONS on the left navigation.
2. Click the Connection Requests tab on the top where you can find all connection requests send from Suppliers
3. Hover to ACTION.

   Click ACCEPT or DECLINE to accept or decline a connection invitation.

   

04/ Removing a connection

1. Click CONNECTIONS on the left navigation.
2. Click on My Connections to find an overview of all your connections and pending connection requests
3. Hover to ACTION.
4. Click  to remove a connection.
5. Click YES.
   

05/ Publishing a connection as a brand

Brands need to publish a connection with the supplier to show their relationship on Detox.live.
Follow the steps below. 

1. Click CONNECTIONS on the left navigation.
2. Click Connection Requests tab on the top.
3. Hover to the PUBLISH 
4. Turn ON the toggle switch button.
   

Note this function is only available for brands.

06/ Uploading Logos as a brand

Brands need to upload a logo in order to have the connection relationshipshow up on Detox.live. To get your profile set up, follow the steps below: 

1. Click PROFILE on the left navigation.
2. Click   to edit the organisation details.
3. Click on the logo section.
4. Click Upload File.
5. Click Continue.
   
6. Click SAVE. 

06/ Using the Data HUB to access

The Data HUB on the ZDHC Gateway, allows Brands to view the available data of all Suppliers they are connected within a central place. Please read this article to check how to use the Data HUB.