This ZDHC Gateway feature enables Brands to foster further transparency with their connected Suppliers by requesting to view their Corrective Action Plan (CAP) and/or Chemical Inventory (CI). 

With this optional sharing feature, Brands can request access to the CAP and/or CI of their connected Suppliers. It's important to note that this access is subject to the Supplier's approval, leaving them the right to manage access to their data, as they prefer and on a partner-to-partner basis.

By leveraging the CAP and/or CI sharing feature, Brands can achieve greater transparency throughout their supply chain. It complements existing reports such as ClearStream and InCheck, providing additional depth of information without replacing them. 

This guide will show you how to request access to CAP and/or CI and, once granted, export the data on ZDHC Gateway.

Let’s get started!

01/ Requesting CAP/CI access 

1. Click CONNECTIONS on the left navigation panel.
2. Select Supplier.
3. You will see the list of your connected Suppliers under the My Connections tab. 
4. Select Supplier(s) you would like to request the CAP/CI access from by checking the box next to their name(s) . Check the box next to My Organisation to select and perform actions on all of your connected Suppliers. Note: you can perform a bulk request for up to 150 connections at once.
5. Click the Transparency button that will appear in the top right corner.
6. Check the box next to CAP and/or CI. Note: both can be selected and managed simultaneously.
7. Select Request Access. Note: You can also withdraw an already sent request by selecting Remove Request.
8. Click OK.

02/ Checking CAP/CI access status

1. Click CONNECTIONS on the left navigation panel.
2. Select Supplier.
3. You will see the list of your connected Suppliers under the My Connections tab. 
4. Under CI and CAP columns you will see your current access status with each Supplier.

Granted status means you can view your Supplier’s CAP/CI.

Revoked status means you are not allowed to view CAP/CI. Hovering over Revoked will show one of the three reasons the Supplier selected, as well as an optional comment they wrote, if applicable.

Pending status means you have requested access, but the Supplier hasn’t granted or revoked it yet.

If there’s no status written, you haven’t yet requested the CAP/CI access rights from a given Supplier. 

Note: a blue dot next to the status indicates that your organisation is the one that initiated the action on a given CAP/CI access (either requested and was granted or had it revoked by a Supplier).

03/ Downloading Supplier’s CAP, once access was granted

1. Click DATA HUB on the left navigation panel.
2. Select ClearStream.
3. Choose a desired Date Range.
4. Under File Type, select CAP (PDF).
5. Select Supplier(s) you would like to download the CAP from by checking the box next to their name(s). Check the box next to the Organisation Name to select and download CAP from all of your connected Suppliers. 
6. Click Generate.
7. Click on the Downloads tab to download the CAP file once generated.

04/ Downloading Supplier’s CI, once access was granted

1. Click DATA HUB on the left navigation panel.
2. Select InCheck.
3. Choose a desired Date Range.
4. Under File Type, select either CI PDF or CI Excel.
5. Select Supplier(s) you would like to download the CI from by checking the box next to their name(s). Check the box next to Organisation Name to select and download CI from all of your connected Suppliers. 
6. Click Generate.
7. Click on the Downloads tab to download the CI file once generated.

05/ What is a CAP and how is it uploaded?

A Corrective Action Plan (CAP) creates a process for managing actual and potential non-conformity or non-compliance. Refer to this article for glossary. 

If a Supplier’s wastewater test results require them to have a CAP, they can follow the step-by-step instructions to upload it onto ZDHC Gateway described in this article. 

06/ What is the ZDHC Gateway Chemical Inventory (CI)?

The Gateway Chemical Inventory ("CI") is a snapshot of the Chemical Inventory List, CIL, which is uploaded in the Performance InCheck process by a Supplier. 

The CI is then screened against the ZDHC Gateway product database to generate a Performance InCheck report. 

For more details, refer to this article.