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  1. Stichting ZDHC Foundation Help Centre
  2. Supplier Platform
  3. Supplier Platform Guidance
  4. Payment, Tax & Invoices
Knowledge base

 

The payment steps are as follows:

  1. Select "Submit" to submit your application and then select "Continue Payment" to start the payment process.

  2. Pending Payments. Review your cart and select "Start Payment".

    The pending payments screen shows:

    • A table with columns:
      • Product (e.g., "Level 2")
      • Price (e.g., "€ 199.00")
      • Quantity
      • Total
    • Action buttons at the bottom:
      • "CLEAR CART" (red)
      • "START PAYMENT" (blue)
    • A trash icon for removing individual items
  3. Invoice Info. Enter the invoice details here:

    The invoice form includes:

    • A timer showing remaining time (e.g., "08:39")
    • A yellow payment reminder banner
    • Required fields marked with asterisks (*)
    • Input fields for:
    1. Name (Company) *
    2. Address *
    3. ZIP Code *
    4. City *
    5. Location *
    6. Country / VAT Type * (dropdown menu)
    7. VAT No (if applicable)
  4. Voucher. If applicable, enter a voucher (token) code relevant to the product here:

    The voucher screen displays:

    • A timer showing remaining time
    • Products section showing:
      • Product name and details
      • Voucher code input field
      • Price information
    • Action buttons:
      • "BACK TO CART"
      • "SKIP"
      • "SUBMIT"
  5. Payment Method. Select your payment option here:

    The payment method screen shows:

    • Invoice summary showing:
      • Product details
      • Quantity
      • Total price
    • Payment options:
      • Credit Card (with card icon)
      • PayPal (with PayPal logo)
    • "BACK TO CART" option at the bottom
  6. Go through the selected payment process, and complete your payment.

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  • How to download invoices?
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  • How to continue an interrupted payment process?
  • What to do when a payment is declined?
  • Is it possible to pay through a bank transfer?
  • How to get a pro-forma invoice before payment?
  • Do the prices on the Supplier Platform include taxes?
  • Why is no VAT charged? What does 'reverse-charged' mean?
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