While the ZDHC Knowledge Base covers most of the relevant topics related to the Roadmap to Zero Programme and implementation tools, you might still need further assistance. The ZDHC Customer Support Team is here to help!
01/ Using the Submit a Request form
This is the recommended way to contact the ZDHC Customer Support Team.
On any page of the ZDHC Knowledge Base, you find a "Still need Help?" area with a "Submit a Request" button.
- Click on the blue “Submit a Request” button and you will be redirected to another webpage called “Submit a Request” (see picture below):
- Please fill in the following information related to your request:
- Your email address
- Subject
- Your name and surname
- Your region and country
- Topic
- Description
- Attachment(s) - Once you have filled all the fields, click on “Submit” at the bottom of the page.
The ZDHC Customer Support Team will receive your request and will contact you shortly.
02/ Send an email to the ZDHC Customer Support Team
You can also send an email to support@zdhc.org.