This article outlines all documentation requirements for ZDHC Supplier to Zero Level 2 certification, covering both standard and reduced review processes.
OEKO-TEX® STeP Reduced Review Documentation
Essential Documents
- OEKO-TEX® STeP Certificate
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- Must be currently valid
- Original certificate file (not a copy or screenshot)
- Digital format (PDF preferred)
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- OEKO-TEX® STeP Report
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- Complete report matching your certificate
- Must include all sections and appendices
- PDF format
- Facility Information
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- Required responses about:
- Discharge volume
- Discharge type
- Facility activities
- Required responses about:
Conditional Requirements
- ZDHC ClearStream Reports (if applicable based on discharge information)
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- Two separate reports required
- Must be dated within last 12 months
- PDF format
- Reports must be complete with all sections
- Performance InCheck Reports (based on facility activities)
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- Three separate reports required
- Must be dated within last 6 months
- PDF format
Document Validity Requirements
Time Restrictions
- OEKO-TEX® STeP Certificate: Must be valid at time of submission
- ClearStream Reports: ≤ 12 months old
- Performance InCheck Reports: ≤ 6 months old
Format Requirements
- All documents must be:
- Clear and legible
- In PDF format where possible
- Complete (no partial documents)
- In original form (not screenshots or photos)
Common Documentation Issues to Avoid
- Invalid Dates
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- Expired certificates
- Reports older than allowed timeframes
- Incorrectly dated documents
- Incomplete Submissions
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- Partial reports
- Missing pages
- Incomplete information
- Format Problems
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- Poor quality scans
- Screenshots instead of proper documents
- Wrong file formats
Tips for Successful Document Submission
- Before Uploading
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- Check all document dates
- Verify file completeness
- Ensure clear, high-quality files
- Confirm correct file formats
- During Upload
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- Label files clearly
- Upload to correct sections
- Verify successful upload
- Check file visibility in system
- After Upload
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- Review submitted documents
- Verify all required fields are complete
- Ensure all conditional requirements are met
Document Storage and Visibility
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- All submitted documents are securely stored
- Documents visible to:
- ZDHC review team
- Connected brands (certification status only)
- Your facility management
Need Help?
If you're unsure about any documentation requirements:
- Review the specific requirements for your facility type
- Check document validity dates
- Ensure all conditional requirements are met based on your responses
- Contact ZDHC support if you need clarification
For more information about the review process, see:
- How does the OEKO-TEX® STeP Reduced Review process work?
- Understanding Different Types of Level 2 Reviews: Standard vs. Reduced