Português do Brasil Türkçe 简体中文
Português do Brasil Türkçe 简体中文
  1. Stichting ZDHC Foundation Help Centre
  2. Voucher Platform
  3. Voucher Usage & Issues
Knowledge base

Yes, the presence of expiration dates on vouchers can vary and is determined by the voucher issuer. Voucher recipients need to be aware of the following points regarding voucher expiration:

The terms and conditions set by the voucher's issuer will dictate whether a voucher has an expiration date. This policy ensures that vouchers are used within a timeframe that aligns with the issuer's promotional or operational goals. If a voucher includes an expiration date, this detail should be communicated by the issuer at the time of issuance. Recipients must review the voucher details or any accompanying documentation to understand any time constraints on usage.

In cases where the expiration date is not clearly stated or if there is any uncertainty, recipients are advised to directly check with the issuer. The voucher recipient is responsible for being aware of and adhering to any expiration dates or terms associated with the voucher's use. Understanding these constraints is essential to maximise the value of the voucher without risking forfeiture due to expired validity.

Still need Help?

Let us help you find what you're looking for or connect you to our support team.

Submit a request
Related articles
  • How can I provide feedback about the Voucher Platform?
  • How can I report a bug?
  • What should I do if my voucher is not working?
  • How do organisations redeem a voucher?
  • Can vouchers be used more than once?
Popular articles
  • Sign up for our newsletter.


  • Contact

  • ADDRESS

    Stichting ZDHC Foundation
    Oudezijds Voorburgwal 316-B
    1012 GM Amsterdam
    The Netherlands

  • EMAIL
    support@zdhc.org
  • Legal

  • Disclaimers
  • Resources

  • Submit a request
  • Glossary
  • Engagement
  • Platforms

  • Roadmap to Zero
  • Implementation HUB
  • ZDHC Gateway
  • ZDHC Academy

Privacy Notice
© Stichting ZDHC Foundation. 2023. All rights reserved

Search for articles...