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  1. Stichting ZDHC Foundation Help Centre
  2. Voucher Platform
  3. Checkout & Invoices
Knowledge base

The checkout process on the Voucher Platform is designed to be user-friendly and efficient, ensuring that users can securely purchase their desired vouchers with ease. Below is a step-by-step guide to navigating the checkout process and important notes to remember during the transaction.

Step-by-Step Guide to Checkout

Step 1: Starting the Payment

Begin at your cart and click on "Start payment". This initiates the checkout process, leading you to the next step, where you can provide your invoice information.

Step 2: Entering Invoice Information

Enter the necessary invoice details as prompted. This information is crucial for accurately processing your order and ensuring your invoice is prepared correctly.

Step 3: Selecting a Payment Method

Choose your preferred payment method. For detailed information on available payment methods and their applicability based on the transaction amount, please refer to the following page about payment methods.

Step 4: Finalising the Payment

Click "Pay" in the top right corner to complete your purchase.

Important Notes

  • Time Limit: Each step of the checkout process should be completed within 10 minutes to ensure the transaction does not timeout, which could result in having to restart the process.

  • VAT Calculation: VAT (Value Added Tax) is automatically calculated based on the provided invoice information and the applicable rates.

  • Payment Method Restrictions: The chosen payment method may depend on the total amount of your purchase. Only certain payment methods are available for transactions above a specific threshold, as detailed on the payment methods page.

Invoices

To view and manage your invoices, users can navigate to the 'Invoice' section, accessible from the top navigation menu on the Voucher Platform. This section provides a comprehensive overview of all your transactions, allowing you to easily track and manage your payments.

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