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What is the validity period for pro plan subscription?

Subscription is valid for 1 year and you would need to renew your subscription annually.

What will be the commencing date for subscription validity period?

Validity date is based on when your payment is received.

At the end of the 30 days free trial, what happens? After 30 days does the access lapse or do we have to do something to avoid payments being automatically taken? If they want to continue after 30 days, what would it cost?

Once you’ve completed your registration, you would be given a 30-day Trial period where you can upload all your chemical products in the Gateway, but the chemical products will remain as unpublished. Once the Trial period is over, you would need to upgrade your subscription to continue using the system. You would also need to upgrade so that you can Publish your chemical products. Kindly note that only Published chemical products will be searchable to your Brands and Suppliers.

What are add-ons and when does a Formulator need to purchase add-ons?

Besides the usual annual subscription fee to access the ZDHC Gateway, the formulators can also purchase chemical product tokens (add-ons). These chemical product tokens (add-ons) are needed if a formulator wants to publish Level 0 and Level 1 chemical products. To publish chemical products with a higher Level such as Level 2 and 3 no additional tokens are needed.

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