Your supplier profile on the Supplier platform is directly linked to the supplier profile on the ZDHC Gateway. Changing a supplier profile on the ZDHC Gateway will reset your Supplier platform account, as the questions applicable to your organisation will change. In this instance, any Supplier to Zero certificate(s) received by your facility thus far will no longer be valid and must be renewed.

As part of one of the upcoming releases, the Supplier to Zero certificates will be visible on the ZDHC Gateway and the Detox.Live portal respectively. We will update you on these developments in the ZDHC Gateway Newsletter (click here to subscribe).

Having earned the certificate by completing a level in the respective module, you can display the certificate on your company website or social media channels (such as LinkedIn). This is the case as long as the certificate in question is valid.

A certificate is valid for one (1) year and you will receive a reminder three (3) months prior to its expiry date. You can then renew the certificate at the same level or proceed to earn a certificate at a higher level (when these new levels are released). Should you wish to renew a certificate at the same level, you must review and confirm your answers again.