Every supplier with access to the ZDHC Gateway can access the Supplier platform for free. You need to use the same login credentials you use for the ZDHC Gateway. Please make sure your ZDHC Gateway supplier profile is up to date.
You can invite all your suppliers and subcontractors for free via the ZDHC Gateway. As both platforms use the same login credentials, your suppliers and subcontractors will be able to access the Supplier platform once they register to the Gateway and set their supplier profile. Just go to the ZDHC Gateway and use the ‘invitation’ functionality. This Academy video will provide additional guidance.
If your production processes have changed, you may need to change your supplier profile on the ZDHC Gateway. If, for example, a printing department has been added to your facility, please go to the ZDHC Gateway, where you can follow the process guidance to change your supplier profile.
Your supplier profile on the Supplier platform is directly linked to the supplier profile on ZDHC Gateway. Changing a supplier profile on the ZDHC Gateway will reset your Supplier platform account, as applicable questions will change. Any Supplier to Zero certificate already received by your facility will no longer be valid and must be renewed. This requirement to renew applies to any Supplier to Zero certificates earned thus far.
A supplier can manage multiple facilities under one account in the ZDHC Gateway. Within that account, each facility will still have its own profile on the Gateway. The Supplier Platform uses Single Sign-On (SSO) technology. This means each facility account on the ZDHC Gateway is attributed to a facility account on the Supplier Platform. A supplier with multiple facility accounts in the ZDHC Gateway, can therefore manage the respective facility accounts on the Supplier Platform. Please be sure to use the correct ZDHC ID when doing so.
The ZDHC Gateway supplier profile determines the type of production processes performed at your supplier facility site. If a change in production processes leads you to change this profile, a different set of Supplier to Zero self-evaluation points will apply. Therefore, your self-evaluation must be reset after the change of the supplier profile. Where possible, it is recommended to review your supplier profile prior to completing the self-evaluation on the Supplier to Zero Programme.
If a colleague, superior or team needs access to Supplier platform, please add them to your supplier profile on the ZDHC Gateway. Go to the ZDHC Gateway, where you can follow the process guidance for changing your ZDHC supplier profile.
The further Supplier to Zero Programme levels will be launched step by step in the coming months. The Progressive Level will be launched next. Each level can be accessed after completion of the preceding one.
Watch the video: How to access the Supplier platform