This is purely for invoice generation purposes. Your personal information is retained by the ZDHC Group and its subsidiaries for future financial control and tax audit purposes. See the screenshot for the type of information you are required to fill in.

You are only required to fill in the VAT number if you have one. However, if you have a VAT number because you are a company, it may benefit your tax filing with your local tax authority.

If you already have a voucher code for a specific training course, you can enter the code on the platform before paying. The value of your voucher code either equals the value of the training course or is considered a discount on the training fee.

• If your voucher fully pays for your training, you can finalise the check-out without entering your credit card details. However, you will nevertheless receive an invoice.

• Suppose your voucher code only covers part of the payment (e.g., providing a discount or paying for one of the courses when you are buying multiple ones simultaneously). In that case, the outstanding amount must be paid when checking out.

Each voucher is associated with a specific training course. If you are purchasing multiple courses at the same time, you can use multiple voucher codes at the same time (one per course). However, you can only use one voucher code when you purchase a single course.

There may be several reasons why the voucher code is rejected:

1. There is a typo in the code: In this case, please double-check if you made a typing mistake

2. You have used the voucher code for an incorrect product: Each voucher code is associated with a specific product and is not transferrable between different courses. If you have received multiple voucher codes, please double-check if you have used the correct one.

3. Your voucher code is expired: Each token has a validity date. Unfortunately, you won’t be able to use it after its expiration date.

4. The voucher code has been used already: Each voucher code is unique, so the system rejects the code if it has been used before. If your company gives you this voucher as part of a company-wide training or by your brand for supply chain training, please check this with them and confirm that they have issued the correct code.

The course fee indicated on the platform excludes VAT. If you are located in the Netherlands, 21% VAT will be automatically applied. This is because Implementation Hub BV, the platform's owner, is registered in the Netherlands and is required to comply with Dutch Tax regulations. The VAT value will be indicated to you once you enter your invoicing information before payment. See the following screenshot as an example.

When you are ready to pay, click the credit card button and enter your credit card details. Click “pay” to finalise the payment. Some of your credit card providers may require you to undergo 3DS authentication.

Once the payment is completed, you can download your invoice and start your training.