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Knowledge base

To cancel your registration, email the ATP hosting the session to inform them of your intention. The ATP will confirm the cancellation and update your session status to cancel.

Please note:

  • Each ATP has its own cancellation policy. Therefore, contact the ATP hosting the session to learn more about the payment conditions for training sessions.

  • It is impossible to receive a refund for the training directly from the ZDHC Academy Platform since the original payment was made to the ATP.

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