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  1. Stichting ZDHC Foundation Help Centre
  2. Supplier Platform
  3. About Supplier to Zero
  4. Supplier to Zero
Knowledge base

Introduction

This article explains the various answer statuses you may encounter in the supplier platform and what they mean for your facility's assessment.

Types of Answer Statuses

1. Accepted

  • Your answer meets all requirements and needs no further action.

2. Recommendations

  • Your answer is acceptable but could be improved.
  • Consider reviewing and updating these answers for a better assessment.

3. Answered

  • You have provided an answer, but it has not yet been reviewed or accepted.
  • No immediate action is required, but be prepared to provide additional information if requested.

4. Unanswered

  • The question has not been addressed yet.
  • Action is required: provide an answer as soon as possible to complete your assessment.

Best Practices

  • Regularly check your answer statuses to ensure all questions are properly addressed.
  • Prioritize updating answers with "Recommendations" status to improve your assessment.
  • Ensure all questions are at least in "Answered" status before submitting your assessment.
  • If you're unsure about a question or status, contact the platform's support team for clarification.

Impact on Assessment

  • "Accepted" answers contribute positively to your assessment.
  • "Recommendations" may slightly lower your score but are still considered satisfactory.
  • "Answered" questions are pending review and may impact your assessment once evaluated.
  • "Unanswered" questions negatively affect your assessment and should be addressed promptly.

Remember, maintaining up-to-date and accurate information is crucial for a successful supplier assessment.

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